Motorcycle Data Ltd Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Motorcycle Data Ltd collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Personal identification information stored in cookies.

How do we collect your data?

You directly provide Motorcycle Data Ltd with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • When you opt-in to any of our mail or reporting services.

Motorcycle Data Ltd may also receive your data indirectly from the following sources:

  • The financial institution you use when paying for services.
  • The delivery you have assigned to pick up goods.
  • Any company that you have assigned to work with us on joint projects.

How will we use your data?

Motorcycle Data Ltd collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Contact you to resolve an issue with any of our products and services.
  • We will retain your search history and use details of the products and services you have previously purchased to make suggestions to you for other products which we believe you will also be interested in.
  • We will retain and evaluate information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive.
  • We will keep a record of the articles on our website that you have clicked on and use that information to target advertising on this website to you that is relevant to your interests, which we have identified based on articles you have read.
  • If you agree, Motorcycle Data Ltd will share your data with our partner companies so that they may offer you their products and services.
  • When Motorcycle Data Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Motorcycle Data Ltd securely stores your data at our own data centers, and at data centers with hosting companies in the UK, Ireland, Germany and the USA.

Unless an expiry date has been agreed with you, Motorcycle Data Ltd will keep your data for an indefinite period. When this time period has expired, or when we decide the data is no longer required, we will delete your data by one or more of the following methods:

  • Removing files with your data from our storage media.
  • Editing files on any of our storage media, removing your personal identifiable data before saving them.
  • Deleting database records containing your data.
  • Editing records containing your personal identifiable information before saving them.

Your data may continue to exist on encrypted backup media, but will be equally removed from our storage media and databases, should these have been restored on our servers.

Marketing

Motorcycle Data Ltd would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies if you agreed to this.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Motorcycle Data Ltd from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Motorcycle Data Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Motorcycle Data Ltd for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Motorcycle Data Ltd correct any information you believe is inaccurate. You also have the right to request Motorcycle Data Ltd to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Motorcycle Data Ltd erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Motorcycle Data Ltd restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object toMotorcycle Data Ltd’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Motorcycle Data Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@motorcycledata.co.uk
Call us at: +44 20 3290 6450
Or write to us: Motorcycle Data Ltd, 1-3 Manor Road, Chatham, Kent, ME4 6AE, United Kingdom

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.

How do we use cookies?

Motorcycle Data Ltd uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in.
  • Remembering language choice, preferred currency, display preferences, and other settings that are likely to enhance your browsing experience at our site.
  • Understanding how you use our website, so we can focus our future development in a way that matters to you.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Motorcycle Data Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. Cookies to keeping you signed in.
  • Advertising – Motorcycle Data Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy

Motorcycle Data Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 March 2020.

How to contact us

If you have any questions about Motorcycle Data Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at:  info@motorcycledata.co.uk
Call us at: +44 20 3290 6450
Or write to us: Motorcycle Data Ltd, 1-3 Manor Road, Chatham, Kent, ME4 6AE, United Kingdom

How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that Motorcycle Data Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Website: https://ico.org.uk/make-a-complaint/
Live chat service: ico.org.uk/livechat
Phone: +44 303 123 1113